Pause or Cancel Your Membership

Clients may put their membership on freeze or hold, for a period no less than thirty (30) days (or one calendar month), and for a period lasting no more than ninety (90) days (three calendar months) each calendar year.

Use the Pause or Cancel Submission Form prior to the first day of the requested hold and will not be issued retroactively. All payments drawn prior to the requested hold will not be refunded. Clients will not be billed for frozen months, and billing will resume automatically upon the end of the freeze period established.